UPS Pick Up & Drop Off | CVS Pharmacy (2024)

It’s easy!

  • Find a location that accepts UPS packages.
  • If you're dropping off, make sure your package meets the criteria (see FAQs below). Then seal and attach a prepaid label to your package before you come in.
  • If you're dropping off, make sure you have a valid, government-issued ID that matches what's on the package (see FAQ below).

With so many neighborhood locations and convenient hours, we make it really easy to get your packages when you can.

We keep your prescriptions safe and sound. And now we’ll keep your packages safe and secure. (Read: No porch pirates or freak rainstorms!)

Worried that home delivery of a gift could ruin the surprise? We’ll hide it for you. Promise.

No. You don’t need a UPS account to send packages or to pick up packages rerouted to a CVS store.

You only need a UPS My Choice® account if you want to set up a participating CVS location as your default delivery address.

CVS can’t accept age-restricted items like alcohol. We also can’t accept large, bulky items like tires and appliances.

Because of space limitations, we accept packages that:

  • Weigh 44 pounds or less
  • Aren't over 130 inches in length and girth combined (L+2W+2W)
  • Aren't valued over $5,000
  • Don't contain restricted items, such as firearms, ammunition and hazardous materials

No. CVS does not have packing services. Any packages you drop off must be sealed and a prepaid label must be attached before you come in.

If you're returning an item, you might already have a prepaid return label created by the retailer. (Sometimes it comes with the initial shipment; sometimes you need to request it through the returns process.)

If you're sending something to a friend or family member, go to the Shipping tab on UPS.comUPS Pick Up & Drop Off | CVS Pharmacy (1) to put in the details and generate a prepaid label.

Note: CVS stores accept 5- to 7-day ground and air packages.

Yes. CVS can accept 5- to 7-day ground and air packages.

Yes, if you include a commercial invoice.

Most packages will be picked up within 24 hours. Select stores do not have Saturday pickup. In addition, UPS will not pick up packages on Sunday, holidays or in certain weather conditions. Use the UPS tracking tool to check package delivery status.

After an attempt to deliver to your address, your UPS delivery person can choose to reroute your package. They will leave it in the care of a CVS location, and you'll be notified of the change. Then you can pick it up when it's convenient (within 7 days).

Yes. You'll need a UPS My Choice account. Sign in and specify which CVS location you'd like UPS to ship to as your default. Set up UPS My Choice account nowUPS Pick Up & Drop Off | CVS Pharmacy (2)

You have up to 7 days, depending on store hours. If you don't pick up your package by then, CVS will return it to UPS.

We need to make sure that the package actually belongs to you.

The name and address on your ID must match the name and address on the package.

  • If either the last name or full address on your ID doesn't match, you can provide the package tracking number or shipper-provided package release code (if required).
  • If the address on your ID doesn’t match, you can bring proof of residency (like a utility bill) that does match the address on the package.

Yes. She or he will need to provide proof of a connection to you or the address on the ship-to label.

UPS Pick Up & Drop Off | CVS Pharmacy (2024)

FAQs

How does an UPS Access Point work? ›

Choose your delivery location as a UPS Access Point™ at the time of ordering your goods. UPS handles delivery from supplier to elected UPS Access Point. Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you.

Does UPS have drop locations? ›

All UPS service levels are accepted at UPS drop box locations, including international shipments. With over 42,000 locations nationwide, you're bound to have a UPS drop box nearby and our UPS location finder tool will help you find it.

Can someone else pick up my UPS package? ›

Absolutely. If you need someone else to pick up your package at a UPS Access Point®, send them with your photo ID, or driver's license bearing the recipient's full name as in the package.

What is the difference between UPS and access point? ›

The UPS Store: Multiple, wide-ranging services. UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

Is a UPS drop off point the same as an access point? ›

Choose UPS collection or drop-off points, also known as UPS Access Point™ locations, for your deliveries. These are local shops in your neighbourhood, such as grocers or corner shops where you and your customers can drop off and collect parcels.

How to schedule UPS pickup without an account? ›

How To Schedule a UPS On-Call Pickup. You can have your shipment picked up from your home or office by scheduling your pickup online at the link below or by calling 1-800-PICK-UPS® (1-800-742-5877). UPS will pick up all packages with a single pickup request; you'll not be charged additional pickup fees per package.

How to setup an UPS pickup? ›

How To Schedule a UPS Smart Pickup
  1. Log in to UPS.com. ...
  2. Under “My Accounts and Payment Options,” find the applicable account.
  3. Click under “Actions” and select “View Account Details.” Then, click “Pickup Options” and select “UPS Smart Pickup.”
  4. Fill out your preferred pickup times and driver instructions, if applicable.

What happens if UPS finds drugs in a package? ›

The package will be seized and the sender and recipient may face legal consequences depending on the laws of the state or country where the package was sent and received.

What does it mean your package is currently at the UPS Access Point? ›

Delivered to a UPS Access Point

A selected UPS Access Point location has received the shipment and it's ready to be picked up at the receiver's convenience.

What does an access point do? ›

In an all-wireless network, an access point acts as a standalone root unit. It is not attached to a wired LAN. Instead, the access point functions as a hub that links all stations together. It serves as the focal point for communications, increasing the communication range of wireless users.

How often do UPS collect from access points? ›

Transit times

Each UPS Access Point™ has a daily collection from UPS (excluding weekends). The collection time for each UPS Access Point™ can be found here. If your parcel is dropped off after UPS have made their daily collection for that day, your transit time will start from the day of collection.

Why did my UPS package go to an access point? ›

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days.

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